# KonnectBot > Documentation for KonnectBot — the AI-powered live chat platform for sales and support teams. ## Docs - [AGENTS](https://docs.konnectbot.com/AGENTS.md) - [Analytics Dashboard: Track Support Performance](https://docs.konnectbot.com/analytics/overview.md): Monitor conversations, response times, CSAT scores, and AI vs human volume in real time from the KonnectBot Analytics dashboard. - [Custom Reports and Data Export in KonnectBot](https://docs.konnectbot.com/analytics/reports.md): Build custom reports tailored to your team's needs, export data as CSV or PDF, and track conversation trends, CSAT, and team performance over time. - [Contact KonnectBot: Support, Sales, and Security](https://docs.konnectbot.com/contact-and-support.md): Reach KonnectBot's support, sales, security, and privacy teams. Find the right channel for your question and learn what response times to expect. - [KonnectBot FAQ: Common Questions Answered](https://docs.konnectbot.com/faq.md): Quick answers about what KonnectBot is, how AI and human agents work together, security, pricing, integrations, mobile access, and getting started. - [AI Assistant: Automate Customer Conversations](https://docs.konnectbot.com/features/ai-assistant.md): Learn how KonnectBot's AI assistant drafts replies, handles routine questions, summarizes threads, and hands off to human agents with full context. - [Departments and Chat Routing in KonnectBot](https://docs.konnectbot.com/features/departments-and-routing.md): Organize agents into departments and route conversations by intent, channel, or rules so every customer reaches the right expert automatically. - [Automation Flow Builder: Design Chat Workflows](https://docs.konnectbot.com/features/flow-builder.md): Build visual drag-and-drop automation flows for greetings, lead qualification, department routing, and follow-ups — no code required. - [In-Chat Payments: Accept Payments Inside Chat](https://docs.konnectbot.com/features/in-chat-payments.md): Send PCI-compliant payment requests inside the chat conversation. Customers pay without leaving the chat, increasing conversions by up to 40%. - [Live Chat Translation for Multilingual Teams](https://docs.konnectbot.com/features/live-translation.md): Translate incoming and outgoing chat messages in real time so agents and visitors can communicate comfortably in their own language. - [KonnectBot Documentation](https://docs.konnectbot.com/index.md): Everything you need to set up, configure, and get the most out of KonnectBot — the AI-powered live chat platform for sales and support teams. - [Shopify Integration: Connect Your Store to KonnectBot](https://docs.konnectbot.com/integrations/shopify.md): Sync Shopify order data, customer history, and inventory into KonnectBot chat. Let agents look up orders and send secure in-chat payment links instantly. - [WooCommerce Integration: Connect Your Store to Chat](https://docs.konnectbot.com/integrations/woocommerce.md): Bring WooCommerce order tracking, product info, shipping updates, and payment status into KonnectBot so agents answer shop questions without leaving chat. - [Zapier Integration: Automate KonnectBot Workflows](https://docs.konnectbot.com/integrations/zapier.md): Connect KonnectBot to 6,000+ apps via Zapier. Trigger workflows from chat events to automate CRM updates, Slack alerts, and spreadsheet logging. - [KonnectBot: AI-Powered Live Chat for Sales & Support](https://docs.konnectbot.com/introduction.md): KonnectBot combines AI automation, visual flow builder, live translation, in-chat payments, and multi-department routing in one live chat platform. - [KonnectBot Pricing: Compare Plans and Features](https://docs.konnectbot.com/plans-and-pricing.md): Compare KonnectBot's Free, Starter, Pro, Enterprise, and Custom plans — agents, AI messages, features, and pricing at every tier. - [KonnectBot Quickstart: Go Live in 30 Minutes](https://docs.konnectbot.com/quickstart.md): Learn how to set up your KonnectBot workspace, install the chat widget on your site, invite agents, and go live in under 30 minutes. - [Data Privacy and GDPR Compliance at KonnectBot](https://docs.konnectbot.com/security/data-privacy.md): How KonnectBot processes personal data, supports GDPR and CCPA rights, handles data retention, and provides Data Processing Agreements for enterprise. - [KonnectBot Security: Encryption and Access Controls](https://docs.konnectbot.com/security/overview.md): Learn how KonnectBot protects your data with TLS encryption, role-based access, MFA, SSO, monitoring, and a coordinated vulnerability disclosure process. - [Invite and Manage Agents in Your KonnectBot Workspace](https://docs.konnectbot.com/workspace/agents-and-teams.md): Learn how to invite agents, assign roles and permissions, organize departments, and manage agent availability across your KonnectBot workspace. - [Grammar Checker: Polish Agent Replies Before Sending](https://docs.konnectbot.com/workspace/grammar-checker.md): KonnectBot's AI grammar checker proofreads agent messages in real time, catching spelling and grammar errors before they reach customers. - [KonnectBot Agent Mobile App for iOS and Android](https://docs.konnectbot.com/workspace/mobile-app.md): Use the KonnectBot agent app on iOS or Android to manage live chats, handle conversation queues, and reply to customers in real time from anywhere. - [White-Label: Remove Branding and Use Your Own](https://docs.konnectbot.com/workspace/white-label.md): Remove KonnectBot branding from your chat widget and emails, apply your own logo and colors, and serve customers under your own domain. ## Optional - [Dashboard](https://chat.konnectbot.com/login) - [Status](https://konnectbot.com/status)