> ## Documentation Index
> Fetch the complete documentation index at: https://docs.konnectbot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact KonnectBot: Support, Sales, and Security

> Reach KonnectBot's support, sales, security, and privacy teams. Find the right channel for your question and learn what response times to expect.

KonnectBot's team is available through several direct channels depending on the nature of your inquiry. Every message is read and routed to the right person. Weekday inquiries typically receive a response within one business day.

## Contact channels

<CardGroup cols={2}>
  <Card title="Product Support" icon="headset" href="mailto:support@konnectbot.com">
    For general and product support questions, email [support@konnectbot.com](mailto:support@konnectbot.com). Include your workspace or account email and a short description of the issue. Adding relevant conversation IDs or screenshots helps us resolve things faster.
  </Card>

  <Card title="Sales and Partnerships" icon="handshake" href="mailto:sales@konnectbot.com">
    For volume pricing, procurement, partnerships, and integration discussions, email [sales@konnectbot.com](mailto:sales@konnectbot.com). Share your approximate agent count and requirements and we will route you to the right person.
  </Card>

  <Card title="Security" icon="shield" href="mailto:security@konnectbot.com">
    For vulnerability reports and security questionnaires, email [security@konnectbot.com](mailto:security@konnectbot.com). Include your company name, workspace size, and any deadline. Avoid sharing exploit details in public forums.
  </Card>

  <Card title="Schedule a Demo" icon="calendar" href="https://calendly.com/konnectbot-support/15min">
    Book a 15-minute call with the KonnectBot team to see the platform in action. Use the [Calendly link](https://calendly.com/konnectbot-support/15min) to pick a time that works for you.
  </Card>
</CardGroup>

## Privacy requests

For privacy rights requests — including data access, correction, deletion, and Data Processing Agreement questions — email [privacy@konnectbot.com](mailto:privacy@konnectbot.com). See the [Data Privacy](/security/data-privacy) page for more information.

## Response expectations

* **Standard inquiries** — typically within one business day on weekdays
* **Urgent issues** — mark the subject line "URGENT" and include a short impact summary to get prioritized attention
* **Security reports** — use [security@konnectbot.com](mailto:security@konnectbot.com) and avoid sharing exploit details in public forums or general support channels

<Tip>
  When contacting support, always include the email address associated with your KonnectBot workspace. This lets us look up your account immediately and avoid back-and-forth before we can help.
</Tip>

## Already a customer?

Sign in to your KonnectBot workspace at [chat.konnectbot.com/login](https://chat.konnectbot.com/login) to access in-product help, manage billing, and view account details.

<Note>
  Check [konnectbot.com/status](https://konnectbot.com/status) for real-time service status and uptime information before contacting support for potential outages. The status page lists current incidents and historical uptime for all platform components.
</Note>